IT Testing Services

We are an international professional services firm providing software quality assurance, risk/process improvement, project managers, system integrators, fraud system validations, billing applications and quality testing expertise. Since 1990, we have given our clients confidence in the outcome of their system development and implementation projects. Whist we create custom software and implement packaged applications, we ensure they are delivered as promised to timescales, quality, operational and scalable.

It is well known that independent software testing mitigates the business risks of software and application development. Similarly, inadequate software testing results in longer development times, budget overrun and poor application quality.
Our Mission is to help our clients achieve their business objectives, powered by efficient and accountable IT systems, through our global software quality expertise and solutions, and become the supplier and employer of choice in the worldwide software quality arena. Since 1990, Osprey has provided software quality assurance and testing expertise to help our clients save time and money while producing high quality systems.

Our professional consultants work on mitigating the risks inherent to technological risks of software and IT application development, integration and implementation. Our solution is often referred to as “Independent Verification and Validation” (IV&V) because we assess the effectiveness of the development process and products from an objective point of view.

Osprey experience in development methodologies and practices includes the full array of development and project management methodologies such as Waterfall, RUP, Agile, Prince 2, GAMP and CMM. As an independent provider (IV&V), Osprey makes unbiased recommendations to ensure that your development processes and Quality Assurance (QA) practices are at optimal efficiency.
While software testing and QA practices are most effective when applied as a preventive measure throughout the development life cycle, our over 100 professionals are available at all times- with the expertise and processes to ensure that software does its job, so you can do yours.

Software should work the first time and every time. Osprey is here to make sure it does.
Among our solution offerings are the following systems, practices and industries

Industry Challenges and Solutions

The Distribution Companies (DisCos) responsible for the distribution of electricity need significant technological and operational upgrades to improve efficiency, reduce losses, and enhance customer satisfaction.

Technology vendors such as Osprey could play a critical role by offering solutions that address specific challenges faced by DisCos. Here’s what the DisCos might need:

  1. Smart Metering Solutions
  • Prepaid and Smart Meters: Implement smart meters that enable accurate billing, reduce energy theft, and give customers real-time insights into their consumption patterns.
  • Automated Meter Reading (AMR) Systems: Use AMR to remotely collect meter readings, reducing the need for manual readings, which can be error-prone and expensive.
  1. Advanced Metering Infrastructure (AMI)
  • Data Collection and Management: AMI solutions allow DisCos to gather and analyse data on electricity usage across different customer segments. This data can help in demand forecasting and load management.
  • Outage Detection: An AMI system can quickly detect outages and send alerts, reducing downtime and improving customer service by enabling faster response to power issues.
  1. Revenue Protection Systems
  • Anti-Tampering Technology: Install tamper-resistant meters and use real-time monitoring tools to detect unusual consumption patterns, which could indicate tampering or theft.
  • Loss Reduction Analytics: Use data analytics to identify areas with high levels of technical and commercial losses and devise targeted strategies to address these issues.
  1. Customer Management Systems (CMS)
  • Integrated Billing Systems: Implement systems that integrate with customer data to streamline billing, payments, and revenue collection, which helps reduce billing discrepancies and enhance customer trust.
  • Customer Relationship Management (CRM): Develop CRM systems to handle complaints, manage service requests, and communicate with customers. A strong CRM can improve customer satisfaction and retention.
  1. Energy Management and Load Forecasting
  • Demand Forecasting Tools: Use AI and machine learning for load forecasting to better predict peak times, allowing for optimized energy distribution and reduced strain on infrastructure.
  • Load Balancing Solutions: Implement solutions that automatically adjust power distribution based on real-time demand, which can minimize outages and improve service reliability.
  1. Geographic Information Systems (GIS)
  • Grid Mapping and Asset Management: GIS technology enables DisCos to create accurate maps of their distribution networks, helping in asset management, fault detection, and quicker repair operations.
  • Network Optimization: GIS data can help DisCos plan expansions, improve maintenance schedules, and detect inefficiencies in the distribution grid.
  1. Supervisory Control and Data Acquisition (SCADA) Systems
  • Real-Time Monitoring: SCADA systems allow DisCos to monitor their distribution networks in real-time, enabling them to detect and respond to issues promptly.
  • Remote Control of Assets: With SCADA, DisCos can remotely manage and control equipment, improving operational efficiency and reducing the need for on-site visits.
  1. Predictive Maintenance and Asset Health Monitoring
  • Internet of Things (IoT) Sensors: Use IoT-enabled sensors on key assets to monitor health indicators like temperature, vibration, and load. This helps in identifying maintenance needs before equipment fails.
  • Predictive Analytics: Employ predictive analytics to forecast equipment failures and schedule preventive maintenance, reducing downtime and extending the lifespan of critical infrastructure.
  1. Cybersecurity Solutions
  • Network Security: DisCos need robust cybersecurity solutions to protect against cyber-attacks on their IT and OT (Operational Technology) networks, as energy infrastructure is a critical target.
  • Threat Detection and Response: Implement advanced threat detection tools that monitor for unusual activities within the network, along with an incident response plan to manage potential breaches.
  1. Distributed Energy Resources (DER) Integration
  • Renewable Energy Integration: Enable integration with distributed energy resources (DER) like solar and wind, allowing DisCos to manage both conventional and renewable energy sources effectively.
  • Energy Storage Management: Implement battery storage solutions to manage peak load demands and improve grid stability.
  • Mobile Workforce Management Systems
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  • Implementing these technological solutions could significantly enhance operational efficiency, reduce power losses, and improve customer satisfaction for DisCos, ultimately contributing to a more sustainable and reliable electricity supply.

     

    • CCTV AI Solutions by Avigilon (Motorola Solutions)

    Advanced video analytics and facial recognition. Involve integrating artificial intelligence (AI) into traditional Closed-Circuit Television (CCTV) systems to enhance their capabilities. These solutions go beyond simple video recording and surveillance, enabling smart analytics, real-time monitoring, and automated decision-making.

    • Key Features of AI-Enhanced CCTV Solutions
    1.          Real-Time Video Analytics.
    2.          Facial Recognition.
    3.          License Plate Recognition (ANPR).
    4.          Intrusion Detection.
    5.          Behavior Analysis.
    6.          People Counting & Crowd Management.
    7.          Object Tracking.
    8.          Fire and Smoke Detection.
    9.          Compliance Monitoring
    10.           Edge AI Processing

        Benefits of AI-Enhanced CCTV Systems

    1.     Improved Accuracy
    2.          Cost Efficiency
    3.          Proactive Security
    4.          Scalability.
    5.          Data-Driven Insights.

     

Cyber security Services

Providing robust, effective, and scalable security solutions

To support improved customer experience, changes in society and increased remote working, organisations are layering more systems into their IT networks than ever before. But not only is this leading to an increase in cyber risk and the potential of new vulnerabilities, cyber threats are now increasingly sophisticated with advanced tools – such as artificial intelligence, machine learning and automation – used for attacks.

As a trusted cyber security partner advising, assessing and protecting organisations across a range of industries, we know there’s a common thread across every attack and breach: people. Not just the end user who accidentally falls for a phishing email, but also the teams tasked with protecting them and inadvertently misconfiguring a system, which is why we look closer to identify, advise and remediate security gaps.

Our scalable cyber security solutions keep your technology and data resilient and compliant, enabling you to focus on the day job. From vulnerability management, penetration testing and maturity assessment, to audit, assurance and information security management, our experts give you peace of mind that you’ve embedded robust security practices into your cyber infrastructure.

Osprey and cyber security

1 million Spam Mails Blocked
Every month from entering school systems
1.1 trillion+ log events
Analysed every year in the Osprey security centres

76% of the global workforce now works remotely, putting greater reliance on cloud, remote services and of course security